Terms & Conditions
General: Belenos Therapy enters into contracts of sale only upon the basis of the conditions below.
Samples: Samples are supplied where required. All our products are made by hand. Natural Oils can vary slightly from order to order.
Prices: Prices are at the date of invoice. Terms of Payment: All invoices are to be paid from invoice date, unless agreed otherwise.
Delivery: Delivery dates are quoted and arranged in good faith, any delay will be advised. In the event of failed delivery, the buyer may cancel any outstanding order requirement.
Where Goods are despatched overseas the buyer is responsible for all import duties and local taxes.
Custom Orders: Large orders that are produced at the time of invoice are subject are non-refundable. (Samples can be purchased to ensure we meet expectations)
Damage or Deficiency Inform us in writing within 48 Hours of part delivery or 5 business days after full delivery.
*GOODS WHICH ARE CUSTOM MADE, PERSONALISED OR HAVE BEEN PRODUCED SPECIFICALLY TO YOUR REQUIREMENTS AND FOR WHOLESALE PURPOSE, CAN NOT BE RETURNED OR REFUNDED UNLESS FAULTY - THEREFORE WE STRONGLY ADVISE YOU ORDER A SAMPLE FIRST FOR ALL MADE TO ORDER PRODUCTS